Privacy Policy
Effective date: September 2, 2026
Mega Global (“Mega Global,” “we,” “us,” or “our”) operates this online store. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit, shop with, or contact us through this store.
Who We Are and How to Contact Us
Mega Global
8203 Dallas Avenue South
Seattle, WA 98108
United States
Email: support@global.net
Phone: +1 (206) 906-5703
Personal Information We May Collect
Depending on how you interact with the store, we may collect:
- Identifiers and contact details: name, email address, phone number, billing address, shipping address, and account or order identifiers.
- Order and transaction details: items considered or purchased, cart activity, order history, delivery details, refunds, and support communications.
- Payment-related information: payment status and limited transaction details. Card data is handled by payment service providers through checkout; we do not ask you to email us full card numbers or security codes.
- Device and online activity data: IP address, browser and device information, pages viewed, referring pages, approximate location derived from IP, cookie or device identifiers, and interactions with site features.
- Communications: messages, photos, and other information you provide when contacting customer support or submitting a return request.
Sources of Personal Information
We receive personal information directly from you, automatically through your browser or device when you use the store, from service providers that help process orders or payments, and, where applicable, from advertising or analytics providers in connection with our campaigns.
How We Use Personal Information
- To provide the store, process orders, arrange delivery, and provide customer support.
- To prevent fraud, secure the store, troubleshoot problems, and enforce our terms.
- To communicate with you about transactions, updates, and service requests.
- To understand store performance and improve products, content, and customer experience.
- To measure advertising performance and, where enabled, deliver or limit advertising using permitted tools.
- To comply with legal obligations, resolve disputes, and maintain required records.
Legal Bases Where Required
Where an applicable privacy law requires a legal basis for processing, we rely on one or more of the following: your consent, performance of a transaction or contract with you, our legitimate interests in operating and protecting the store, and compliance with legal obligations. The appropriate basis depends on the context of the processing.
How We Disclose Personal Information
We may disclose personal information to service providers that support the store, such as ecommerce and hosting providers, payment processors, fulfillment and shipping partners, customer-support tools, fraud-prevention providers, professional advisers, and government authorities when required by law. We may also disclose device identifiers and online activity information to analytics or advertising providers when those tools are enabled for our campaigns.
Cookies, Analytics, and Google Ads
Cookies and similar technologies help the store function, remember preferences, prevent fraud, measure performance, and, where enabled, support advertising measurement. When we run Google Ads, Google Ads conversion or audience tools may receive pseudonymous device, browser, or event information to measure campaign performance or support advertising features. See our Cookie & Advertising Policy and Your Privacy Choices for more detail and opt-out information.
Retention
We retain personal information for as long as reasonably necessary for the purposes described above, including to fulfill orders, provide support, maintain security, meet tax or recordkeeping duties, resolve disputes, and enforce agreements. Retention periods vary by the type of information and legal or operational requirements.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
California Privacy Rights
California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”), where applicable to our processing. Those rights may include the right to know or access personal information, request deletion, request correction, opt out of the sale or sharing of personal information, limit certain uses of sensitive personal information, and receive non-discriminatory treatment for exercising privacy rights. We do not sell personal information for money. If an advertising technology is enabled in a way that is considered a “sale” or “sharing” under California law, you may submit an opt-out request through Your Privacy Choices.
To make a privacy request, email support@global.net with the subject line “Privacy Request.” We may need to verify your identity before acting on a request. An authorized agent may submit a request where permitted by law, subject to verification of authority and identity. We will respond within the timeframe required by applicable law.
Global Privacy Control
If we receive a browser-based opt-out preference signal, such as Global Privacy Control, we will process it as a request to opt out of sale or sharing for that browser or device where required by applicable law.
Children’s Privacy
This store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, the store, or applicable law. We will post the updated version here and revise the effective date when appropriate.