Contact Us

We are here to help with product questions, order support, delivery concerns, and eligible return requests. Please include your order number and a clear description of the issue so we can review your request efficiently.

Customer Support

Mega Global
8203 Dallas Avenue South
Seattle, WA 98108
United States

Email: support@global.net
Phone: +1 (206) 906-5703

Return Requests

For a damaged, defective, or materially incorrect item, contact us within 30 days after delivery before sending anything back. Include photos of the item, packaging, and shipping label when available. Please do not mail a return without written instructions from our support team.

Mailing Address

Our mailing address is listed above. It is not an automatic return destination; approved returns must follow the instructions provided for the specific request.